FAQ

 

FAQ'S of Customer Care

 
CAN I BRING FOOD FROM MY HOME?
The hospital has a qualified and well trained team of dieticians and kitchen staff to cater to all your dietary needs. Pure vegetarian food is served to all the patients .Outside food is allowed in the hospital.
 
WHERE DO I COLLECT MY PENDING REPORTS POST DISCHARGE?
You may collect the pending reports from the OPD report dispatch counter, on production of the pending slip on any working day
 
CAN WE BUY MEDICINES OR CONSUMABLES FROM OUTSIDE?
Outside medicines or consumables are  allowed for patients after permission from the management.
 
DO YOU PROVIDE AMBULANCE SERVICES?
Yes.Free pickup & drop facility is provided for inpatients.
 
ARE CHILDREN ALLOWED IN TO VISIT THE PATIENTS IN THE HOSPITAL?
Children below 12 yrs are not allowed to visit the patients in the hospital.
 
FAQ'S of Admission & Billing
 
HOW SHOULD ONE RESERVE AN OT OR A BED?
An OT booking can be done with a doctor's prescription, or the treating doctor may reserve it on the patient's behalf. Beds are allotted as per reservation and availability, depending on the patient's class preference. We do not have a bed booking system.
 
DOES RESERVATION GET CONFIRMED BY CHOOSING OF ROOM?
All efforts will be made to allot you a room of your choice. However, please note that allotment of rooms would be subject to availability of the particular choice of room at that given time.

CAN I HAVE MY CASHLESS FACILITY AVAILED AT YOUR HOSPITAL?
We have tie up with almost all Third Party Administrators (TPAs) in India for cashless benefits. Please contact the TPA desk for the same.

WHAT IS 'DAY CARE'?
As technology advances, hospital stays reduce. Several procedures are now done without a patient being admitted. Day Care caters to patients undergoing surgeries or procedures that don't require an overnight hospital stay. 
 
FAQ'S of OPD related
 
WHERE CAN I BOOK THE APPOINTMENT FOR CONSULTANTS?
For any consultant appointment, please call on 022-28147676.
 
WHAT IS THE DIFFERENCE BETWEEN 2 D ECHO & STRESS TEST?
ECHO
Ultrasound/Sonography of the heart is a procedure where jelly is applied on the chest and then pictures are taken in different angles with the help of a probe. It helps to detect the structural abnormality of the heart muscles and valves.

STRESS TEST
ECG electrodes are placed on the chest with cables attached to a machine to record the electrical activity of the heart. It helps to detect the functional capacity of the heart under physical stress.
 

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KKasturi Medicare Pvt.Ltd.
Harshniketan, Gaondevi Road, Behind Navrang Hotel,Opp Geeta Nagar,
Bhayandar ( West ), Thane - 401101. Maharashtra

Contact No.
: 022-28147676 

Email: Info@kasturihospital.com