Citizens Charter

Patient Rights
  1. Receive information in an understandable language.
  2. Be informed about treatment costs.
  3. Maintain personal dignity and privacy.
  4. Choose their doctor and treatment.
  5. Uniform care from all healthcare providers.
  6. Voice complaints regarding their care.
  7. Refuse treatment.
  8. Provide informed consent.
  9. Access diet, nutrition, and immunisation information.
  10. Confidentiality of medical records.
  11. Access clinical records.
  12. Be informed of their care plan.
     
Patient Responsibilities
  1. Providing accurate health information.
  2. Following prescribed treatment and instructions.
  3. Avoiding self-medication without doctor’s consultation.
  4. Respecting the privacy and confidentiality of medical records.
  5. Safeguarding personal belongings and valuables.
  6. Paying bills on time.
  7. Treating hospital staff and fellow patients with respect.
  8. Maintaining a clean and quiet hospital environment.
  9. Not smoking / chewing pan masala/Gutka-any form of tobacco or consuming alcohol on hospital premises.Anyone under the influence of alcohol will not be allowed to enter the hospital.
  10. Abiding by hospital rules and regulations.
  11. Cooperating with hospital staff throughout the treatment process..
  12. Silence is required; nuisances and indiscipline are not tolerated
  13. Any violence or damage to hospital property is a punishable offence.
  14. Use of personal electrical devices is not allowed; washing clothes is prohibited.
  15. Please conserve water and electricity.
  16.  Patients and attendants should not offer tips or gifts to hospital staff.
  17. Only one attendant is allowed to stay overnight with the patient
 
 
 

Quick Contact

Shree KKasturi Medicare Pvt.Ltd.
Harshniketan, Gaondevi Road, Behind Navrang Hotel,Opp Geeta Nagar, Bhayandar ( West ),
Thane - 401101. Maharashtra

Contact No.
: 022-28147676 / +918454987676

Email: Info@kasturihospital.com

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